1. What is RaveMart?
RaveMart is your go-to shop for all things rave! We specialize in rave essentials, including trendy attire, accessories, and unique products designed to elevate your festival experience. Our mission is to bring the rave community together with a touch of PLURR (Peace, Love, Unity, Respect, and Responsibility).
2. Where do you ship to?
We currently ship to the United States and select international locations. If your country isn’t listed at checkout, please contact us at support@ravemart.co, and we’ll do our best to accommodate you.
3. How long does shipping take?
Shipping times vary based on your location and the shipping method selected at checkout. Here’s a general guide:
• Standard Shipping (US): 5-7 business days
• Expedited Shipping (US): 2-4 business days
• International Shipping: 7-15 business days
4. Can I return or exchange an item?
Yes! We accept returns and exchanges within 30 days of delivery for unused, unworn items with the original packaging. Start your return process by visiting our Returns & Exchanges page or emailing us at returns@ravemart.co.
5. Do you offer group discounts or custom orders?
Absolutely! Whether you’re shopping for your rave squad or planning a custom order for an event, we’ve got you covered. Email us at custom@ravemart.co for more information on group discounts and custom products.
6. What payment methods do you accept?
We accept all major credit cards, PayPal, and other popular payment methods like Shop Pay and Apple Pay.
7. What’s in the RaveAid Kit?
Our RaveAid Kit is your festival lifesaver! It includes essentials like cooling patches, disposable eye drops, earplugs, Narcan, and fidget toys. Check out the full details on our RaveAid Kit product page.
8. Do you collaborate with influencers?
Yes! We love working with influencers who share our passion for the rave community. If you’re interested in collaborating, send us your media kit or details at pr@ravemart.co.
9. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. You can also log into your RaveMart account to check your order status anytime.
10. How can I contact you?
We’re here to help! You can reach us at support@ravemart.co or use our Contact Us form. Our team is available Monday-Friday, 9 AM to 6 PM (EST).